The Hard Rock Hotel Pattaya is Asias 2nd Hard Rock Hotel (No.4 in the world), reputed as the worlds leading entertainment hotel concept. The colorful American Pop art interior of the hotel was a breath of fresh air compared to the subdued furnishings at many hotels was what Nicole Tan commented in
TTG Asia, September 27 October 3, 2002 issue. Hard Rock Hotel Pattaya has been awarded Hard Rock Hotel of the Year 2005 by Hard Rock International and rated as a 4-star property by the Hotel Standard of Thailand, the Association of Thai Travel Agents (ATTA) and the Thai Hotels Association (THA).
Overlooking Pattaya Bay and outstanding in the heart of Pattaya city, the hotel is an exciting hive of activity. The hotel is also affiliated with the Hard Rock Cafe, the classic American rock 'n' roll high-energy restaurant that first opened in London in 1971. The Hard Rock merchandise shops are a fundamental part of the history of Hard Rockand of pop culture as well. Today, merchandise with the Hard Rock logo is seen and worn by millions of people from every corner of the world!!
We are committed to serve the highest standard of service to all our "Stars" and we as the "Band Members" walk on the track of the Hard Rock Mottos : All is One , Love All Serve All , Take Time To Be Kind and Save the Planet.
Guest Relations Officer (GRO)
(Chon Buri)
Responsibilities:TTG Asia, September 27 October 3, 2002 issue. Hard Rock Hotel Pattaya has been awarded Hard Rock Hotel of the Year 2005 by Hard Rock International and rated as a 4-star property by the Hotel Standard of Thailand, the Association of Thai Travel Agents (ATTA) and the Thai Hotels Association (THA).
Overlooking Pattaya Bay and outstanding in the heart of Pattaya city, the hotel is an exciting hive of activity. The hotel is also affiliated with the Hard Rock Cafe, the classic American rock 'n' roll high-energy restaurant that first opened in London in 1971. The Hard Rock merchandise shops are a fundamental part of the history of Hard Rockand of pop culture as well. Today, merchandise with the Hard Rock logo is seen and worn by millions of people from every corner of the world!!
We are committed to serve the highest standard of service to all our "Stars" and we as the "Band Members" walk on the track of the Hard Rock Mottos : All is One , Love All Serve All , Take Time To Be Kind and Save the Planet.
Guest Relations Officer (GRO)
(Chon Buri)
- To provide unique, memorable and professional service to guests reflecting the image of Rock n’ Roll and relax
- To be always extend friendly and caring service to every guest that walks through our door
- To provide information regarding the hotel’s facilities and services
- To take care all VIP guests while staying at hotel and coordinate about transportation from hotel to airport
- To check in/out guests in accordance with establish standards
- To maintain guest history record for VIP returns and executive floor guests
- To give memorable service to guests for other area e.g. Club Lounge, Business Center, Front Service, etc.
Requirements:
- Female, THAI nationality who has working experience in Hotel Business would be a strong plus
- Graduate with a degree or higher in Hotel Management, Hotel Operations, Tourism Management or related fields
- At least 2 years experience with a proven track record in Guest Relations officer or related responsibilities, either in an international branded four or five star would be an advantage
- Outgoing & cheerful personality and be highly presentable
- Strong customer serviced mind and always flexible
- Good command of English both written and verbal, and communication skills
- Computer, Internet, E-mail and MS Office literate are essential
Only short listed candidates will be contacted.
All applications will be treated in the strictest confidence
We offer an attractive remuneration incentive which commensurate with work experience and
qualifications to the selected candidate. Please write in with detailed resume outlining qualifications, achievements, recent photograph and expected salary to :
Director of Human Resources
HARD ROCK HOTEL PATTAYA
429 Moo 9, Pattaya 2 Road, Nongprue, Banglamung, Chonburi 20150
Telephone: 0-3842 8755 Fax: 0-3842 1673
E-mail address tmm.pty@hardrockhotels.net
Check our website
www.hplhotels.com
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