Yum Restaurants International (Thailand) Co., Ltd. while it was called Tricon Restaurants International (Thailand), was recognized as one of the Best Employers in Asia and honored as one of the best places to work in Thailand by global management consulting firm Hewitt Associates and Dow Jones, the publisher of Far Eastern Economic Review and The Asian Wall Street Journal.
Yum! Brands Inc., U.S.A, based in Louisville, Kentucky is the world’s largest restaurant company in terms of system units with over 32,500 restaurants in more than 100 countries and territories. The company currently operates 5 restaurant brands – KFC, Pizza Hut, Taco Bell, Long John Silver’s, and A&W All- American Food. The first four brands are the global leaders of the chicken, pizza, Mexican-style food and quick service seafood categories, respectively. While A&W All-American Food is the longest running quick service franchise chain in America, serving since 1919 a signature frosty mug root beer float and all- American pure-beef hamburger and hot dogs.
In Thailand, KFC is the leader in the entire quick-service restaurant industry with 381 outlets in more than 55 provinces across the nation, while Pizza Hut is the most favorite pizza brand with 81 stores nationwide.
Our company always focuses on people, culture recognition, employees’ investment and financial rewards. We believe in building people and highly recognize their valuable contribution towards the company At Yum! Brands, we put people first. Our stores are run by people who know and love the restaurant business. We are always looking for people who have strong leadership skills and people management skills, people who are fast learners, energetic and service-minded. If you think you are a team player, dependable and responsible, you can share in our success.
Great people who will make Yum! Brands not only the world’s largest restaurant company, but also the industry leader in shareholder return and employee satisfaction.
URGENTLY REQUIRED !!!
Front Office / Reservation Manager
(Bangkok)
Responsibilities:
- Teach and enforce all existing and new policies and procedures
- Maintain proper staffing in all Front Office areas.
- Constantly seek new ways to increase room revenue and occupancy.
- Train and develop all Front Office personnel.
- Complete all appraisal forms accurately and on time.
- Constantly monitor Front Office communications, morale, and motivation.
- Monitor appearance of guest contact employee.
- Conduct monthly departmental meetings, bi-weekly supervisor meetings and monthly individual rap sessions.
- Fully develop hourly employee personnel for promotion.
- Supervise delegated responsibilities and follow up.
- Maintain all equipment and keep complete supplies inventory.
- Maintain an active posture in total property operations.
- Closely monitor inter-departmental communications.
- Take an active part in property budgeting process and subsequent quarterly projections.
Requirements:
- Thai Nationality Only.
- Minimum 2 years experiences in Front Office or Reservations.
- Excellent command of communication in English both speaking and written.
- Must be able to read and write to facilitate the communication process.
- Advantage to know Micros-Fidelio or SmartHMS Property Management Systems.
- Requires good communication skills both verbal and written.
- All positions require the one who have good human relations and must be a team player, ability to work under pressure of deadlines, posses excellent in problem solving and analytical thinking, proven organizational and time management skills.
If you are interested in those challenging career, Please submit your letter of application by mail or attached in MS Word or Excel format in English or Thai, together with your CV, transcript, one recent photograph and contact details to:
Human Resource Department
Yum Restaurants International (Thailand) Co., Ltd.
142 Two Pacific Place Building, 15th Floor
Sukhumvit Road, Klongtoey, Bangkok 10110
Telephone : 0-2653-2900 ext. 9404 Fax : 0-2653-2866
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